Exchanges

Please make sure that before you finalize your purchase, you have selected the correct sizes and colors of the items in your cart. We only replace items if they’re defective or damaged or the incorrect item was mailed. If you need to make exchanges for the same item, based on the requirements above, please send your request to customer service at info@mckenxie.com and send your items to (6811 Kenilworth Ave Riverdale, MD 20737 SUITE #500. A return label will be provided.

Any request for an exchange of items must be received within 5 days of purchase items delivered and must be in the same new condition, with attached tags and labels. Exchange requests made after 5 days of delivery date to residence will not be accepted. If entitled to a replacement item, due to defect or damage, we will replace the product subject to inventory within a reasonable time frame.

If items need to be exchanged for sizing, please contact customer service. These types of exchanges will be considered and accepted based on the availability of inventory. The request must be made within 5 days of items being delivered to the residence. Items must be in the same new condition with attached tags and labels.